Marketing & Communication Consent Policy

Effective Date: October 26, 2023

Last Updated: October 26, 2023

At Himaya Care Pvt. Ltd., we value your privacy and want to ensure you are in control of how and when you receive communications from us. This Marketing & Communication Consent Policy outlines your rights and choices regarding promotional messages, alerts, and updates.

PURPOSE OF COMMUNICATION

With your consent, we may send you messages that include:

  • Health tips, wellness offers, and product promotions
  • Appointment or treatment reminders
  • Announcements about new features, services, or clinics
  • Personalized recommendations and special discounts

These communications may be delivered via:

  • Email
  • SMS
  • WhatsApp
  • In-app notifications
  • Push notifications

CONSENT COLLECTION

Your consent is optional and is requested through a checkbox or toggle during:

  • Sign-up or onboarding
  • Profile preferences
  • Checkout or booking process

Example Checkbox (Customer Sign-Up):
“I agree to receive updates, health offers, and promotional communication from Curevan via SMS, email, or WhatsApp.”

RIGHT TO WITHDRAW CONSENT

You can opt out of receiving promotional communication at any time by:

  • Clicking the “Unsubscribe” link in emails
  • Messaging STOP via SMS or WhatsApp channel
  • Contacting support at cc@curevan.com

Note: Service-related alerts (e.g., booking confirmations, order updates) will still be sent, even if you opt out of marketing messages.

DATA USE FOR COMMUNICATION

We use your basic contact information (name, phone, email) to send messages securely. All communications are sent via encrypted or authorized gateways to protect your data.

We may also use anonymized data to personalize your offers and improve campaign effectiveness. No health data is used for marketing without explicit consent.

THIRD-PARTY MARKETING TOOLS

To manage and send communications, we may use tools such as:

  • Integrated Campaigns API
  • WhatsApp Business API
  • Firebase Cloud Messaging

Each service is bound by data protection agreements and secure protocols.

POLICY UPDATES

We may revise this consent policy as our services evolve. Any changes will be notified through email or app. Continued use of our services after updates implies agreement to the revised terms.

CONTACT US

For opt-out requests, issues, or concerns:

Himaya Care Pvt. Ltd.
Email: cc@curevan.com
Phone: +91 79 9060 2143
Registered Address: Office 704, Time Square, Vasna - Bhayli Main Rd, Ashwamegh Nagar, Tandalja, Vadodara, Gujarat 390012

Record Your Consent

Please sign in to record your consent preferences.

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